Training on the Evolution of Marketing: Connecting the Past, Present and Future
Article by Maitane Barrutia


   In a world where change is the only constant, the evolution of marketing has been a direct reflection of social, economic, and technological transformations over the years. Recently, at Inkua, we embarked on a training project that delved into the various stages of marketing, from its inception in Marketing 1.0 to the cutting edge of Marketing 5.0.

Purpose of the Training:


   The primary aim of this training was to provide participants, both within Inkua and externally, with a comprehensive understanding of marketing evolution. Our goal was not only to impart knowledge about the different stages but also to underscore the importance of adapting to changing market dynamics and consumer expectations.


History of Marketing:

   Marketing traces its roots back to antiquity, but its true impetus began with the advent of the printing press in 1450. This project immersed itself in the five stages of marketing, commencing with Marketing 1.0, which focused on efficient production and mass advertising. An iconic example of this era was the Ford Model T, whose motto "Any customer can have a car painted any color that he wants so long as it is black" epitomized standardization and production efficiency.


   Marketing 2.0 marked the transition to digital strategies and active consumer interaction. One of the pioneering internet campaigns was Pizza Hut's in 1994, which made a significant impact with over 400,000 visits in the initial two weeks. This campaign illustrated how brands could harness the power of the internet to engage with consumers and receive real-time feedback directly.


   The advent of Marketing 3.0 brought with it a focus on human values and social responsibility. Brands like Natura demonstrated how emotional connection and sustainability could form the core of marketing strategy. Through its campaigns, Natura promoted sustainable practices and sought to engage consumers in environmental protection efforts.


   The era of Marketing 4.0 represented the convergence of physical and digital realms. Personalization through data analysis and the creation of omnichannel experiences became paramount. Examples like Spotify and Netflix showcased the effectiveness of understanding and adapting to individual preferences. Spotify, for instance, utilizes listening data to curate personalized playlists, while Netflix tailors recommendations based on each user's data.


   Finally, Marketing 5.0, as defined by Kotler and his colleagues, incorporates technologies like artificial intelligence and augmented reality to create human-centered experiences. Practical cases, from virtual fitting rooms to 5G-assisted surgeries, demonstrate how brands are adopting these innovations to enhance the customer experience and foster more meaningful connections.


Benefits of the Training:
  • Participants gained a thorough understanding of marketing evolution, from its origins to the latest technological trends.
  • Understanding the marketing stages enabled participants to adapt strategies to changing market demands and consumer expectations.
  • The training provided tools to connect with Generation Z and Alpha, who seek experiences beyond technology and contribute to positive change.
  • Practical cases of companies implementing Marketing 5.0 inspired participants to consider innovative ways to interact with their audience.

   Overall, the training was not just a journey through the history of marketing but also a strategic guide to embracing the future. The evolution of marketing is a testament to human adaptability and resilience in a constantly changing world. Armed with this understanding, we are equipped to tackle challenges and seize opportunities that tomorrow's marketing holds.


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